At Dark Style, we prioritize our customers’ satisfaction. If you’re dissatisfied with any of our products, you can request a refund or exchange under the following conditions:
Refund Conditions:
If you’re unsatisfied with a product, you must contact us within 7 days of receiving the item. The product must remain in its original condition and packaging.
If the product is defective or incorrect, a refund or exchange will be provided.
Refunds do not apply to sale or discounted products unless the product is defective.
Refund Process:
To request a refund or exchange, you must contact our customer service team within 7 days of receiving the product.
Once we verify the issue with the product, we will initiate the refund process.
Refunds will be issued based on the payment method used (bank transfer/credit card/payment gateway, etc.).
Exchange Option:
If the product is not suitable for you, you may opt for an exchange.
Policy Changes:
Our refund policy may change from time to time. You can review our policy at any time.